Thursday, February 02, 2006

Is this the job for you?

What follows are a few excerpts from a job posting. Would you recognize this as a Librarian posting or a vacancy for a job at your local department store?

"service staff with a commitment to customer-centred service"

"This proactive approach entails taking customers directly to the items they are looking for, consistently approaching customers to offer assistance, providing informed suggestions,..., and continuously merchandising the collection through display and positioning to make it easy for customers..."

customer
A person, company, or other entity which buys goods and services produced by another person, company, or other entity.

merchandising
The promotion of merchandise sales, as by coordinating production and marketing and developing advertising, display, and sales strategies.

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