The McLibrary, coming sooner than you think!
Librarians themselves will morph:
• A clerical worker with a college degree will answer reference questions -- basically taking over the role for which a librarian went to college to get a master's degree.
• Librarians with expertise in a particular field no longer will order books for their area.
• Users will do more self-service.
Some call it McLibrary. Everything is about volume and quick turnover. And money.
'New and improved' library...